Richard has over 20 Years experience in the IT Industry, he formed PS4B in 2005 with the aim of delivering a service that focused on customers as a core value.
“Many IT companies are technically capable, but deliver poor service to clients. As PS4B we put the customer first by communicating regularly, listening and responding with a professional, polite and adaptable service. We won’t tie you down with contracts that aren’t meeting the evolving needs of your business; we work with you to ensure the service we deliver is appropriate and affordable and effective.”
Kerry gained experience providing financial support to a wide variety of businesses. Kerry is a key member of the PS4B team, managing both the day to day financial needs and the forward planning for the company. She ensures the business has a stable platform from which to operate.
” It is important to keep up to date with industry developments and we invest in our staff and facilities to ensure we continue to provide a high quality, affordable service for our customers.”
Senior Network Engineer
Previously based in Hong Kong, the land of technical advancements, Amar joined PS4B in March 2008. With his in-depth technical knowledge of Microsoft Networks; Amar delivers both help desk support and on site engineering to install and resolve network based queries.
“Network solutions are infinitely scaleable to suit companies with five to five thousand employees plus! Often Smaller companies don’t think about utilising a network solution, but the benefits are great.”
Senior Helpdesk Manager
Mark has worked for another local IT support company for 10 years, prior to joining the PS4B team. He has built up a wealth of experience in hardware and software problem solving.
“It’s important for customers to know you have the experience to quickly identify the problem so they can be addressed and corrected promptly.”
Daniel is very versatile and has many different skill sets to assist our clients with all types of issues.
“We all take pride in answering call in a friendly professional manner. The clients are usually calling us to get their IT issue resolved as promptly as possible.”
George Technician Apprentice
George joins PS4B as the latest family member making it a truly family business. Spending 2 years studying photography and graphic design at Warwickshire College, George is excited to develop a new skill set in IT.
“With my creative background, I hope to bring the same passion and drive to the business.”